Vincenzo's Ristorante Italiano: User Reviews

Best Italian In Cincinnati
By Leoearl, January 30, 2010

Overall rating:

Vincenzo's is the best Italian restaurant in the city!! The food is authentic, which is extremely hard to find in this city, the service is second to none, and the atmosphere relaxing and romantic. Very comprehensive menu with fabulous seafood choices. This is truly a restaurant everyone should try!!!!

Ambiance:

Food:

Service:

Value:

Dissatisfied with Vincenzo's
By mikeg898, November 1, 2009

Overall rating:

My family of four and myself all ate here and were EXTREMELY displeased. 3 out of the 5 meals had problems. The other two were good, but I can do a better job in my own kitchen. My girlfriends meal was chicken over angel hair pasta, with a tomato/mushroom sauce. The chicken had a burnt taste to it, the sauce was a bit salty, and they initially forgot the mushrooms. These items can all be corrected, so finally after my girlfriend tried to eat it she said to the waitress that it wasn't good and that she didn't want it. Anyother place I go to eat at, which is everywhere, I'm always asked what was wrong with it, do I want the chef to remake the meal, or do I want something else altogther....well none of this was communicated; instead we were told sorry, this has NEVER happened, and the manager took it off the bill. If this had never happened at my restaurant I wouldn't let the customer leave with an unsatisfied palate...for the FIRST time. Two people in our party had gotten the same meal and were sick all night long. The waitress never asked us if we wanted refills, I should say another FINE bottle of pepsi. Basically for how busy she was, which was so busy she had to sit at the bar and chit chat, the service we recieved was RIDICULOUS! To top it off we called the following day to speak with the owner concerning our wonderful visit. The first time he said, "The waitress has been here for 14 years and that you cannot please everyone." My girlfriend also called the owner after hearing this ridiculous retort and told him that we would tell everyone we knew of the service, she would never hold any of her business' functions there, and that she was going to call the BBB if we didn't recieve an apology ( that's asking alot, I know). In reply he said, "Tell everyone you know about your experience, call the BBB, I don't care if you wouldn't hold your business functions here, and to top it off he refused to apologize for the service. In close, I would much rather eat my own food, go to Bravos, or even Maggianos....Maybe not entirely authentic, but it beats the heck out of this place. Just in case you do want to brave this sorry excuse for AUTHENTIC Italian cuisine, our lovely waitress was Debbie.

Ambiance:

Food:

Service:

Value:

good experience
By carter08, October 21, 2008

Overall rating:

we have eaten at almost all the italian restaurants in the city and this one is a little better than average, wish the service was a bit sharper

Ambiance:

Food:

Service:

Value: