Paula's Cafe: User Reviews
Paula's Cafe
41 East 4th St. - Cincinnati513-381-3354
My main issue with this restaurant is the owner & her attitude. I had been there for a couple of work sponsored lunches, so I knew it was busy. WhenI ordered on my own, I thought I'd order by fax so as not to be a bother. So I faxed my order at 11 AM & showed up at 11:30 to pick it up. No order under my name. They kept telling they had an order for Kelly, but I'm not Kelly. Then the owner goes back to the kitchen & was looking for my order & yelling at her staff. This prompted one staff member to come up front & actually glare at me. Then the owner asked me when I ordered it & I told her I had faxed it in earlier. That created a very nasty look on her face & she chided me that I should give them a head's up when I fax an order because the fax machine is across the room. Excuse me! How was I supposed to know that? She has the fax number prominently featured on her menu. Who would think to call & give a head's up for a faxed order? Move the machine Paula! I've never been treated like that in a restaurant before. No apology, no nothing. She then put in my order while I took a 10 minute walk. Don't think I'll be going back.
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I am a frequent customer at Paula's and would highly recommend it to anyone. It is sometimes very busy at lunch but that is a testimate to how good the product is that's being delivered. If you are looking for soup, sandwiches, or salads, then Paula's is the place. The chicken salad is my favorite and the chili is excellent. I'm actually headed there now!!
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Very poor service. Food was not prepared correctly (i.e. grilled cheese they served was two pieces of cheese slapped together with bread...nothing was grilled). Overpriced!! Will not be going back.
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Review Summary
The following scores represent the average rating submitted by 3 users:
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